Business Reply & Freepost

You pay an annual licence fee and cover the cost of each item you receive.

This means customers can post their letters or parcels without the barrier of postage costs, helping you get faster and more frequent responses.

Business Reply and Freepost are services that make it easy for your customers to send mail back to you without paying for postage.
You pay an annual licence fee and cover the cost of each item you receive. This means customers can post their letters or parcels without the barrier of postage costs, helping you get faster and more frequent responses.

These services are ideal for:

• Businesses encouraging customer feedback or surveys.
• Companies processing returns, applications, or forms.
• Organisations running competitions or promotions.

Business Reply

• Your customers write your special Business Reply address on the envelope.
• They post it without a stamp.
• You are charged the postage plus a handling fee for each item you receive.

Freepost

• You are issued a unique Freepost address.
• Customers send letters or parcels without paying postage.
• You cover the cost of each item received.

• Removes the cost barrier for customers.
• Increases response and return rates.
• Builds trust and customer satisfaction.
• Makes posting easy and stress-free.

Business Reply Licence: £126.10 per year.

Freepost Licence: £126.10 per year.

Postage: Charged per item received.

See full rates on our Business Mail Prices page.

Our Business Solutions team can set up your licence quickly.

Email: customer.services@iompost.com

Call: 01624 664664